Experience Curator & Operations Specialist (Hong Kong)

WildChina is seeking a Hong Kong–based Experience Curator & Operations Specialist to join our growing team. With the launch of our Hong Kong operations office, this role will shape how travelers engage with the city city — through thoughtfully designed programs, seamless execution, and meaningful local connections.

This is an opportunity for a detail-driven operator with strong cultural knowledge and creative instincts to build and deliver exceptional experiences on the ground.

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Location:

Hong Kong

Position type:

Full time

Salary:

Subject to experience

Responsibilities: 

Experience Design

• Develop distinctive Hong Kong programs that highlight lesser-known neighborhoods, independent creatives, grassroots initiatives, and cultural traditions
• Research, test, and refine new concepts aligned with WildChina’s standards

Operations & Quality Control

• Source, vet, and train guides and local partners
• Build and maintain SOPs to ensure consistent program delivery
• Oversee trips on the ground, troubleshoot in real time, and ensure smooth execution

Data & Product Development

• Consolidate program data, cost structures, post-trip insights, and guest feedback into a working database
• Translate insights into improved experiences and future-ready products
• Support travel designers with accurate and compelling product information

Content & Collaboration

• Work with marketing to transform on-the-ground stories into engaging digital content, pitch materials, and reports
• Contribute insights that strengthen Hong Kong’s positioning within the wider WildChina portfolio

All-Hands Support

• Assist with airport meet-and-greets or step in when operational gaps arise
• Support guides and larger group logistics as needed
• Handle practical details — large or small — with professionalism and composure

Required skills and qualifications: 

• Fluency in Cantonese and English (Putonghua strongly preferred; additional languages are a plus)
• At least 3 years of experience in operations, events, media, hospitality, or premium service environments
• Deep familiarity with Hong Kong’s culture, history, and contemporary landscape
• Strong organizational skills and attention to detail
• Ability to remain composed under pressure and resolve challenges constructively
• Basic skills in video, design, or data structuring — or willingness to develop them
• Collaborative mindset and clear communication skills
• Experience with website CMS (WordPress preferred)
• Experience with SEO/AEO

To apply: 

Please send the below to hr@wildchina.com with the subject line: Experience Curator & Operations Specialist – [Your Name]

1. Your CV/resume

2. A 1-minute video explaining why you are a strong fit for the role 

About WildChina

WildChina caters to the curious, the world wanderers, and the wild travelers. We offer socially responsible, off-the-beaten-path adventures tailored to the desires of our leisure, education and corporate clients.

We are proud to be the only China-based firm recognized by National Geographic Adventure as one of the “Best Adventure Travel Companies on Earth”, Travel & Leisure as an “A-List Travel Specialist”, and by Conde Nast as a “Top Travel Specialist”. Our motto is “Creating Life-Changing Experiences”, and we strive to accomplish that through innovative ideas, customized planning and impeccable service. 

WildChina exists to push the boundaries of travel while ensuring that our guests leave with memories to last a lifetime. We create journeys and experiences that cross the borders of geography and knowledge, challenging pre-conceptions and inspiring new stories.

From learning to make cheese with a farmer in her home to sipping on Tibetan butter tea with an expert guide, WildChina invites the world to experience China differently. For more information on WildChina, please visit us at www.wildchina.com .