These Terms and Conditions (“Terms”) apply to use of wildchina.com and its subdomains, including booking.wildchina.com and agent.wildchina.com (collectively, the “Website”). The Website is operated by WildChina Company Limited, a company incorporated in Hong Kong (“WildChina,” “we,” “our,” and “us”).
By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
These Terms govern use of the Website. They do not set the terms of a particular trip. Bookings are governed by the applicable Booking Conditions, available on the Website here.
The Website uses cookies. The cookie banner shown when you visit explains the choices available for optional cookies. Our Privacy Policy provides more information about our use of cookies.
Unless otherwise stated, WildChina owns the intellectual property rights in the Website and material on the Website. Subject to the license below, all these intellectual property rights are reserved.
You may view and print pages from the Website for your own personal use, and allow your browser to store temporary copies for browsing only, subject to the restrictions set out below and elsewhere in these Terms and Conditions.
Agent Portal materials may also be used as described in the agent portal section.
Except as permitted in the Agent Portal section or with WildChina’s written permission, you must not:
Where content is specifically made available for redistribution, it may only be redistributed according to the redistribution terms set for that content.
You must not use this Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not attempt unauthorized access to the Website or interfere with its security. Permissions to share agent resources and use approved images are set out in the Agent Portal section.
You must not use this Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this Website without WildChina’s express written consent.
You must not use this Website to transmit or send unsolicited commercial communications.
You must not use this Website for any purposes related to marketing without WildChina’s express written consent.
This restriction does not limit the permissions expressly granted in the Agent Portal section.
Access to certain areas of this Website is restricted. WildChina reserves the right to restrict access to areas of this Website, or indeed this entire Website, at our discretion.
If WildChina provides you with a user ID and password to enable you to access restricted areas of this Website or other content or services, you must ensure that the user ID and password are kept confidential.
WildChina may disable your user ID and password in our sole discretion without notice or explanation.
The Agent Portal at agent.wildchina.com provides travel agents with training, trip-planning, and marketing resources. You may use the training and planning materials available through your Agent Portal account and share relevant materials with your clients. If WildChina has granted your account access to the visual asset library, you may use those assets in your marketing.
The Booking Conditions available on wildchina.com govern your trip booking, including trip arrangements, payment, changes, cancellations, and claims. They also apply to bookings made through the Booking Platform at booking.wildchina.com. These Terms and Conditions govern use of the Website; if they address a trip matter differently from the Booking Conditions, the Booking Conditions apply to that booking.
Our Privacy Policy applies to your use of the Website and explains how WildChina collects, uses, and shares personal information. Information sent over the internet cannot be guaranteed to be completely secure, including when it is encrypted.
The Website may contain links to websites operated by other organizations. WildChina does not control these websites and is not responsible for their content. A link does not necessarily mean that WildChina endorses the linked website or its content. Please review the terms and conditions and privacy policy of any website you visit.
This Website is provided “as is” without any representations or warranties, express or implied. WildChina makes no representations or warranties in relation to this Website or the information and materials provided on this Website.
Without prejudice to the generality of the foregoing paragraph, WildChina does not warrant that:
WildChina will not be liable to you in relation to the contents of, or use of, or otherwise in connection with, this Website:
These limitations of liability apply even if WildChina has been expressly advised of the potential loss.
Nothing in these Terms and Conditions will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in these Terms will exclude or limit WildChina’s liability in respect of any:
By using this Website, you agree that the exclusions and limitations of liability set out in these Terms and Conditions are reasonable.
If you do not think they are reasonable, you must not use this Website.
You accept that, as a limited liability entity, WildChina has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against WildChina’s officers or employees in respect of any losses you suffer in connection with the Website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in these Terms and Conditions will protect WildChina’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as WildChina.
If any provision of these Terms and Conditions is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of these Terms.
You hereby indemnify WildChina and undertake to keep WildChina indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by WildChina to a third party in settlement of a claim or dispute on the advice of WildChina’s legal advisers) incurred or suffered by WildChina arising out of any breach by you of any provision of these Terms and Conditions, or arising out of any claim that you have breached any provision of these Terms.
Without prejudice to WildChina’s other rights under these Terms and Conditions, if you breach these Terms in any way, WildChina may take such action as we deem appropriate to deal with the breach, including suspending your access to the Website, prohibiting you from accessing the Website, blocking computers using your IP address from accessing the Website, contacting your internet service provider to request that they block your access to the Website and/or bringing court proceedings against you.
WildChina may revise these Terms and Conditions from time-to-time. Revised Terms will apply to the use of this Website from the date of the publication of the revised Terms on this Website. Please check this page regularly to ensure you are familiar with the current version.
WildChina may transfer, sub-contract or otherwise deal with WildChina’s rights and/or obligations under these Terms and Conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms.
If a provision of these Terms and Conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and WildChina in relation to your use of this Website, and supersede all previous agreements in respect of your use of this Website.
These Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with them is subject to the non-exclusive jurisdiction of the courts of Hong Kong.
The full name of WildChina is WildChina Company Limited.
WildChina Company Limited is incorporated under the Companies Ordinance of Hong Kong, Business Registration No. 31720233, Travel Agent Licence No. 354738. Registered address: Room 1102, 11/F, Double Building, 22 Stanley Street, Central, Hong Kong. Contact: [email protected], +86 10 6465 6602.
These Terms and Conditions was last revised on November 10, 2026.
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Travel Agent License Number: 354738
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