Operations and Marketing Intern

WildChina is seeking an intern to work across our marketing and operations teams to support with our quality assurance. This is an ideal opportunity for those looking to learn how the luxury travel industry works first-hand, particularly with regards to the level of detail and assessment behind top-level service and customer care, or aspiring tour guides.

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Location:

Open to both China-based hybrid applicants (Beijing, Shanghai, Chengdu or Huizhou) or remote Europe-based applicants. Please see below note on working

Position type:

• Part-time (20-hours per week) internship.
• Working hours are open to discussion but will require availability in the evenings China time to accommodate guide schedules for interviews (usually between 15:00 – 21:00 China time), at least 3 days a week.
• This is a 3-month rotating internship with rolling open application.

Salary:

Stipend-based

Key Responsibilities: 

Operational:

• Interviewing WildChina’s newest guides to ensure they meet language proficiency and experiential requirements
• Logging and centralizing guide feedback
• Following up with guides who received low onboarding scores to train them up on WildChina’s standards
• Cleaning up and managing WildChina’s guide database

Marketing:

• Writing up flawless and captivating guide bios
• Uploading guide bios and photos into WildChina’s client-facing system and ensuring correct formatting for optimal client presentation
• Cleaning up and managing WildChina’s client-facing guide bio database

What Makes You the Idea Candidate:

• Studying or interested in a career in the travel industry
• Bilingual: native or near-native English fluency with native or HSK 4+ Mandarin
• Strong writing skills with a knack for crafting engaging and concise content 
• Comfortable and adept at learning new software
• A creative thinker with attention to detail and a passion for storytelling 
• Ability to self-organize, meet deadlines, and adapt to fast-paced environments 
• Passion for all things China, from culture to history to travel! 

What We Offer:

• Opportunity to work with a leading luxury travel services firm specializing in China
• Mentorship in both operations and marketing
• Collaboration and connection with a multilingual, multi-national team of travel professionals
• Professional growth in the ultra-luxury travel sector and a letter of recommendation upon internship completion

To apply: 

Please send the below to hr@wildchina.com : 

1. A cover letter 

2. Your CV/resume 

3. A paragraph explaining the qualities and skills that you think make a tour guide not just good but outstanding. (200 words max)

About WildChina

WildChina caters to the curious, the world wanderers, and the wild travelers. We offer socially responsible, off-the-beaten-path adventures tailored to the desires of our leisure, education and corporate clients.

We are proud to be the only China-based firm recognized by National Geographic Adventure as one of the “Best Adventure Travel Companies on Earth”, Travel & Leisure as an “A-List Travel Specialist”, and by Conde Nast as a “Top Travel Specialist”. Our motto is “Creative Life-Changing Experiences”, and we strive to accomplish that through innovative ideas, customized planning and impeccable service. 

WildChina exists to push the boundaries of travel while ensuring that our guests leave with memories to last a lifetime. We create journeys and experiences that cross the borders of geography and knowledge, challenging pre-conceptions and inspiring new stories.

From learning to make cheese with a farmer in her home to sipping on Tibetan butter tea with an expert guide, WildChina invites the world to experience China differently. For more information on WildChina, please visit us at www.wildchina.com .