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WildChina is seeking an exceptional Ultra-Luxury Travel Designer / Private Concierge to join our team. This role is dedicated to serving ultra-high-net-worth individuals (UHNWI) and their travel agents who are seeking extraordinary, bespoke experiences in China.
Location:
Beijing, Shanghai, Chengdu, or Huizhou (hybrid with three in-office days per week)
Position type:
Full-time
Salary:
Subject to experience
Key responsibilities:
- UHNWI Client Engagement: Serve as a dedicated point of contact for ultra-high-net-worth clients, understanding their sophisticated travel preferences and lifestyle needs to design highly personalized, exclusive itineraries that offer unprecedented access and immersive experiences in China.
- Bespoke Itinerary Development: Craft meticulously detailed travel plans for discerning clients, including luxury accommodations, unique activities, private access experiences, and seamless logistics, ensuring an exceptional and memorable journey that exceeds the highest expectations.
- Concierge Services: Provide white-glove concierge support throughout the client journey, anticipating needs and delivering proactive solutions with discretion and professionalism.
- Strategic Collaboration: Coordinate with elite local guides, premium service providers, and internal teams (3-4 members) to deliver world-class travel experiences that reflect WildChina’s commitment to excellence.
- Market Intelligence: Stay informed about luxury travel trends, emerging destinations, cultural insights, and exclusive opportunities in China to continually enhance offerings for UHNWI clientele.
- Relationship Management: Build and maintain long-term relationships with UHNWI clients, ensuring exceptional service delivery and client retention.
What makes you the ideal candidate?
- Essential Experience: Proven experience working with UHNWI clients in luxury travel, luxury hospitality, private concierge services, or as a personal assistant to high-net-worth individuals.
- China Expertise: Strong knowledge of China travel, culture, and luxury travel landscape; genuine interest in Chinese destinations and experiences.
- Language Skills: Fluency in English required, with Mandarin Chinese HSK 4 or above (or equivalent proficiency).
- Technical Proficiency: Comfortable with CRM systems (HubSpot experience preferred), messaging platforms including WhatsApp, and Chinese social media platforms such as WeChat and Xiaohongshu (Little Red Book).
- Professional Attributes: Exceptional organizational skills, impeccable attention to detail, outstanding communication abilities, and absolute discretion when handling confidential client information.
- Flexibility: Open to flexible working hours (e.g., Tuesday through Saturday schedule) to accommodate client needs across different time zones.
- Passion: Deep appreciation for cultural exploration, sustainable luxury travel practices, and creating once-in-a-lifetime experiences.
What we offer:
- Opportunity to work with a leading luxury travel services firm specializing in China
- Chance to design never-before-done experiences, journeys, and exclusive events for the world’s most discerning travelers
- Travel opportunities to China to experience destinations and services firsthand
- Collaborative team environment with 3-4 dedicated professionals
- Professional growth in the ultra-luxury travel sector
To apply:
This isn’t just a job — it’s a chance to redefine ultra-luxury travel in China.
Please send the below to hr@wildchina.com with the subject line: Ultra-Luxury Travel Designer – [Your Name].
- Your resume/CV
- An ultra-luxury experience in China that you’d like to develop, which, to your knowledge, does not currently exist. And, how you would go about making it a reality (who you would work with to create it, how you would ensure quality before sending the clients on the experience, etc.). (200 words max).
About WildChina
WildChina caters to the curious, the world wanderers, and the wild travelers. We offer socially responsible, off-the-beaten-path adventures tailored to the desires of our leisure, education and corporate clients.
We are proud to be the only China-based firm recognized by National Geographic Adventure as one of the “Best Adventure Travel Companies on Earth”, Travel & Leisure as an “A-List Travel Specialist”, and by Conde Nast as a “Top Travel Specialist”. Our motto is “Creating Life-Changing Experiences”, and we strive to accomplish that through innovative ideas, customized planning and impeccable service.
WildChina exists to push the boundaries of travel while ensuring that our guests leave with memories to last a lifetime. We create journeys and experiences that cross the borders of geography and knowledge, challenging pre-conceptions and inspiring new stories.
From learning to make cheese with a farmer in her home to sipping on Tibetan butter tea with an expert guide, WildChina invites the world to experience China differently.
